Jobs Opportunity in South Africa, Senior Decision Scientist Credit at Nigel Frank International

Permanent Senior position

Cape Town, Western Cape

Market Related cost to company incl benefits Neg

Job 2368482 | Ref CISNIF0811.5749

About the Position

The Senior Analyst would be a Data Scientist / Statistician that have a commercial view rather than a risk view. They will have skills in Machine Learning, Model building, Software Development and Business reporting with experience in managing/mentoring people. They will have approx. 6-8 years’ experience.An overview of the deliverables will be:

Deliver customer insight capability and analysis
Using internal data, ensure a deep understanding of who our customers are, what products they hold, their respective behaviours and their relative value to the business and merchant partners
Implement tools and processes in order to enable the tracking of customer behaviour over time following various customer interventions and engagements
Predict customer behaviour
By utilising analytical tools/ AI / machine & deep learning methods and processes, understanding existing customer behaviour, build predictive models in order to anticipate future behaviour in order to enhance customer relationships and increase engagement.
Optimise sales and NBI
Identify opportunities to cross sell, up-sell and re-sell to various internal customer segments
Develop and implement propensity models in order to determine which products to sell to customer segments through the most effective channels and at the best times
Using insights gathered, ensure that the business and its merchant partners are positioned to grow market share, by means of deeper segment penetration or market expansion
Optimise Campaign effectiveness to improve profitability, which will include and require the use of Customer Segmentation and Propensity models
Create and present insight packs
Ad-Hoc Analyses and Insights for business units and merchant partners
Data and process automation.

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